Shipping Policy

GENERAL PRICING INFO

Regular price includes one-color, one position imprint. Less than minimum quantity charge of $40 (F) will apply for imprinted orders for quantities less than the carton pack quantity. Blank goods are sold by the case. Breaking the case will incur a $10.00 (K) charge.

SHIPPING POLICIES

Orders usually ship via UPS, Fedex, and DHL. For details about the shipping, packaging and delivery destinations please visit: www. stitchmaninc.com.

PRODUCTION LEAD TIME

Decorated orders: Once PO is issued and pre-prodcution proof is approved, it takes 10-15 business days to deliver any decorated products from our catalog collection. Blank products: Orders in-stock are usually shipped within 24 hours unless otherwise stated. There are situations when the inventory runs short; in that case we will ship what is available and the rest will be shipped out upon availability. You will make a payment for the partial goods that you receive. Once the backorder is fulfilled you will make the rest of the payment.

PAYMENT TERMS

We accept check or credit card. Payment terms: 100 % advance at the time of shipping either through check or credit card. Custom orders: 50% at time of PO and balance against delivery. First-time customers: 100% advance payment is required for all first-time orders. Net 15 days upon credit approval only. Payments not received by due date are subject to 18% per annum late payment charge.

PRODUCT RETURN/EXCHANGE

Decorated orders: Once PO is issued and pre-prodcution proof is approved, it takes 10-15 business days to deliver any decorated products from our catalog collection. Blank products: Orders in-stock are usually shipped within 24 hours unless otherwise stated. There are situations when the inventory runs short; in that case we will ship what is available and the rest will be shipped out upon availability. You will make a payment for the partial goods that you receive. Once the backorder is fulfilled you will make the rest of the payment.

CUSTOM ORDERS & DIRECT IMPORT

CUSTOM ORDERS & DIRECT IMPORT

SAMPLES

Samples are charged at EQP. Any charge backs or miscellaneous charges will be billed to the distributor. Please note samples are non-returnable and non-exchangeable . In certain cases, samples will be shipped from our factory in India. All samples need your shipping account number.

DISCLAIMER

Due to circumstances beyond our control and due to variances of materials, there may be minor variations in shade, color, size, texture or construction from lot to lot. We strive hard to ship each order on or before due date but we shall not be liable for delays in delivery of an order due to customs, shipping or natural disasters. Products shown in this catalog with customer logos are shown for the sole purpose of demonstrating our ability and capabilities. These images are restricted and may not be used in any customer promotion or marketing material. Images are the sole property of Stitchman.